Contact Us
Got a question about one of our casino reviews, spotted something that needs updating, or just want to flag an issue with a free spins offer listed on achenv.org? Here's how to reach the team behind this site, and what we can (and can't) help with.
How to Reach Us
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- The name of the casino or offer you're asking about
- Whether your question relates to a bonus, a review, or something on the site itself
- Any screenshots or details that help us understand the issue
What We Can Help With
We're an independent comparison site covering online casinos available to US players, with a particular focus on free spins and welcome offers. We're happy to hear from readers on topics like:
- Corrections or updates to information about a listed casino or its bonus terms
- Suggestions for casinos or offers we haven't covered yet
- Feedback on how we rate and rank operators such as Raging Bull, Uptown Aces, Ignition, or others featured on this site
- General questions about how online casino bonuses, wagering requirements, or free spins offers work
- Reports of broken links, outdated offers, or inaccurate details on any page
What We Can't Do
We're a review and comparison site, not a casino operator, and we don't process deposits, withdrawals, or bonus claims. If you have an issue with your account, a pending withdrawal, or a bonus that hasn't credited properly, that has to go through the casino's own customer support team — usually reachable via live chat or email from within your player account. We also can't intervene in disputes between a player and an operator, since we have no access to individual accounts or transaction records.
If you're concerned about your gambling habits or want to learn more about setting limits, self-exclusion tools, or where to find support, our Responsible Gambling page has practical steps and links to help services.
Before You Get in Touch
A lot of common questions are already answered elsewhere on the site. If you're wondering how we choose and rank the casinos we list, or what our review process looks like, check our About Us page. If your question is about site usage terms, our Terms and Conditions page covers that ground.
Editorial Independence
Casino Sites may earn commission when readers click through to a listed casino, but this has no bearing on how offers are ranked or reviewed. If you contact us about a ranking or a rating, we're glad to explain the reasoning, and we'll correct genuine errors when they're pointed out.